I started as a paralegal with the firm in mid-2015. I am very excited to be the newest member of the team. Coming into the firm has been an excellent experience. The office is completely centered on its clients and everything is done to ensure the clients’ needs are being met to the best of our abilities. Law firms are notoriously slow in adopting new technology or new business techniques. Here, there are wonderful systems in place that work well. Yet there are no “sacred cows” – every way of delivering client services is continuously looked at to see if it can be done better. Every Friday, for example, there is a meeting of the entire firm to explore how to improve its services.
The staff is incredibly knowledgeable. Some of this comes from focusing on one practice area. It also comes from working as a team on a broad array of matters within that practice area. This approach allows everyone to be generally aware of what is going on in the office. That way when a client calls with a question, whoever answers the telephone is able to connect them with someone who can give an immediate response.
I was born in New Britain, Connecticut in 1984. My dad was in the Navy, so we moved around the east coast several times before settling in Annapolis when he was stationed at the United States Naval Academy in October of 1994.
I received my Associates degree in business administration from Anne Arundel Community College in December of 2005, and my Bachelor’s degree in Accounting from Towson University in December of 2008. More recently I completed the paralegal certificate program from Anne Arundel Community College. While in college I worked as a store manager in a local retail establishment. My retail experience has provided strong customer service skills, the ability to multi task and handle a variety of different situations. I am delighted to now be able to combine those skills with my paralegal and accounting training.